Help

Everything you need to get your website online, from the first question to going live. Can't find your answer? Write to us at support@scaleocto.com.

Create your website

Answer a few questions about your business and see your website right away, with texts written for your business. Creating a website is free.

1. Tell us your business name and what kind of business it is. We look it up on Google and read your website or social pages, if you add them.
2. Tell us where customers find you and what your website should do for you, like bring calls, messages, visits or sales.
3. See your website, written for your business. Shuffle the design or change your answers until you like it.
4. Keep it: enter the 6-digit code we email you and choose a password.

Didn't get the code? Check your spam folder, or ask for a new one.

Make it yours

Change text, photos and colors right in your browser — no code needed. Every change to a page is saved, so you can undo it.

Your website's Setup page lists what makes it yours: your logo, your own photos, contact details, opening hours, social links and prices.

Go live

Every website gets a free address, like yourbusiness.scaleocto.com. Until you publish, anyone with the link can see a preview there: for 14 days, or until you publish once your free trial has started.

1. Choose a plan and start your 30-day free trial. This is the only step that costs money.
2. Click Go live on the Setup page. Your website opens at its free address, and your home page is published with it.

Get your own domain

Want an address like yourbusiness.com? It's optional, and connecting it is included in every plan. Buy it from any domain provider (we don't sell domains) and add it in your website's settings, before or after you go live.

To point your domain here, open the DNS settings at your domain provider and add the A and AAAA records for @ and www that we show you. We check them every minute. Once they're right, your website opens at your domain with a secure connection, and the free address leads there. Changes can take up to a day.

Plans and billing

Building and previewing is free. You only pay when you want your website live, and every plan starts with a 30-day free trial. You enter your payment details to start it, but you're not charged until it ends. Pay monthly, or yearly to get 12 months for the price of 10. You can cancel any time in your website's billing settings.

Your account

You can turn on two-step verification with an authenticator app in your profile, and choose the language of the app there (English, Srpski, Nederlands or Deutsch). Forgot your password? Click "Forgot Password?" on the login page and we'll email you a link to set a new one.

Still need help?

We're real people and we answer in your language.